Terms and Conditions
Welcome to knowledgebox.solutions (the “Site”, “Website”), owned and operated by the Knowledge Box Group of companies (the “Company”, “Knowledge Box”, “us”, “we”, or “our”).
“Knowledge Box Group” refers to all parties that manage the platform and services:
- Knowledge Box Business and Marketing Platform (found at app.knowledgebox.solutions) – is provided by Propillo LTD (UK) trading as Knowledge Box
- The Union Building, 51-59 Rose Lane, Norwich, NR1 1BY
- Knowledge Box ‘Done for You’ business automations and marketing services (described at agency.knowledgebox.solutions) provided by Knowledge Box Inc. (BVI).
- Intershore Chambers, Road Town, Tortola, British Virgin Islands VG1110
- Knowledge Box Business and Marketing Platform (found at app.knowledgebox.solutions) – is provided by Propillo LTD (UK) trading as Knowledge Box
Under these terms, the parties that manage Knowledge Box may change as Knowledge Box’s business adjusts (including meeting new regulatory demands), in which case, the changed parties shall perform their obligations under these terms with the User and provide services to the User, and such change does not affect the User’s rights and interests under these terms. In such cases, if the User continues to use Knowledge Box services, it is deemed that the User has agreed to jointly execute these terms with the newly added Knowledge Box parties that manage the platform. In case of a dispute, the User shall determine the entities by which these terms are performed with him/her and the counterparties of the dispute, depending on the specific services he/she uses and the particular actions that affect the User’s rights or interests.If ever the user is in doubt of which entity is responsible for providing services the user should contact support via [email protected].
Knowledge Box is committed to providing a safe and positive experience to all users on our Site. To help us do that, we need you to follow a few basic rules when you’re here.
By accessing knowledgebox.solutions or by using the services provided by Knowledge Box, you and the organization, entity, or company that you may represent agree to be bound by the following Terms and Conditions.
These are the terms and conditions that govern your access to and use of the services and is an agreement between you or the business you represent and the Company by using our services, you agree to be bound by the terms of this agreement.
When using our Site, you must comply with all applicable laws, including federal, state, and local laws, the laws of your jurisdiction, and laws regarding the transmission of technical data.
The Users of the Website shall be referred to as “You,” “Your,” or “Users.”
By clicking on “Accept” or “I Agree” when this Agreement is being referenced, users agree to be bound by the Terms and Conditions of this Agreement. Please read this entire Agreement carefully before accepting its Terms. When You undertake any activity on the Website, You agree to accept these Terms and Conditions.
In using this Website, You are deemed to have read and agreed to the following Terms and Conditions set forth herein. Any incidental documents and links mentioned shall be accepted jointly with these Terms. You agree to use the Website only in strict interpretation and acceptance of these Terms, and any actions or commitments made without regard to these Terms shall be at Your own risk. These Terms and Conditions form part of the Agreement between the Users and Us. By accessing this Website, and/or undertaking to perform a Service provided by Us indicates Your understanding, agreement to and acceptance of the disclaimer notice and the full Terms and Conditions contained herein.
2. ELIGIBILITY OF THE USER
You may use the Service only if You are at least eighteen (18) years of age and can form a binding contract with Us, and only in compliance with this Agreement and all applicable local, state, national, and international laws, rules and regulations.
Unauthorized Users are strictly prohibited from accessing or attempting to access, directly or indirectly, the Website. Any such unauthorized use is strictly forbidden and shall constitute a violation of applicable state and local laws.
3. CHANGED TERMS
Knowledge Box shall have the right at any time to change or modify the terms and conditions applicable to User’s use of KnowledgeBox.solutions, or any part thereof, or to impose new conditions, including, but not limited to, adding fees and charges for use. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to, posting on KnowledgeBox.solutions, or by electronic or conventional mail, or by any other means by which User obtains notice thereof. Any use of KnowledgeBox.solutions or the Services by User after such notice shall be deemed to constitute acceptance by User of such changes, modifications or additions.
4. USER CONDUCT
Users shall use KnowledgeBox.solutions for lawful purposes only. User shall not post or transmit through KnowledgeBox.solutions any material which violates or infringes in any way upon the rights of others, which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law, or which, without Knowledge Box’s express prior approval, contains advertising or any solicitation with respect to products or services. Any conduct by a User that in Knowledge Box discretion restricts or inhibits any other User from using or enjoying KnowledgeBox.solutions will not be permitted.
KnowledgeBox.solutions contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music and sound, and the entire contents of KnowledgeBox.solutions are copyrighted as a collective work. User acknowledges that it does not acquire any ownership rights by downloading copyrighted material.
User shall not upload, post or otherwise make available on KnowledgeBox.solutions any material protected by copyright, trademark or other proprietary right without the express permission of the owner of the copyright, trademark or other proprietary right and the burden of determining that any material is not protected by copyright rests with User. Users shall be solely liable for any damage resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from such a submission. By submitting material to any public area of KnowledgeBox.solutions, User automatically grants, or warrants that the owner of such material has expressly granted Knowledge Box the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. User also permits any other User to access, view, store or reproduce the material for that User’s personal use. User hereby grants Knowledge Box the right to edit, copy, publish and distribute any material made available on KnowledgeBox.solutions by User.
The foregoing provisions of Section 4 are for the benefit of Knowledge Box, its subsidiaries, affiliates and its third-party content providers and licensors and each shall have the right to assert and enforce such provisions directly or on its own behalf.
We respect the intellectual property rights of others. If you believe that any material available on or through the Site infringes upon any copyright you own or control, please immediately notify us using the contact information provided below (a “Notification”). A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked to by the Site infringes your copyright, you should consider first contacting an attorney.
5. USE OF SERVICES
The Services may contain any services that are available for purchase on KnowledgeBox.solutions along with email services, bulletin board services, chat areas, forums, online communities, personal web pages, calendars, and/or other message or communication facilities designed to enable User to communicate with others (each a “Service” and collectively “Services”). By way of example, and not as a limitation, User agrees that when using the Services, User will not:
Transfer, copy, distribute, or disclose the contents of any material, codes, courses, or any other part of the Services to anyone who is not explicitly authorized to access such material by the Company,
Use the Services in connection with surveys, contests, pyramid schemes, chain letters, junk email, spamming or any duplicative or unsolicited messages (commercial or otherwise).
Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, obscene, indecent or unlawful topic, name, material or information.
Upload, or otherwise make available, files that contain images, photographs, software or other material protected by intellectual property laws, including, by way of example, and not as limitation, copyright or trademark laws (or by rights of privacy or publicity) unless User own or control the rights thereto or have received all necessary consent to do the same.
Use any material or information, including images or photographs, which are made available through the Services in any manner that infringes any copyright, trademark, patent, trade secret, or other proprietary right of any party.
Upload files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of another’s computer or property of another.
Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Services specifically allows such messages.
Download any file posted by another user of Service that User knows, or reasonably should know, cannot be legally reproduced, displayed, performed, and/or distributed in such manner.
Falsify or delete any copyright management information, such as author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
Restrict or inhibit any other user from using and enjoying the Services.
Violate any code of conduct or other guidelines which may be applicable for any particular Service.
Harvest or otherwise collect information about others, including email addresses.
Violate any applicable laws or regulations.
Create a false identity for the purpose of misleading others.
Use, download or otherwise copy, or provide (whether or not for a fee) to a person or entity any directory of users of the Services or other user or usage information or any portion thereof.
However, Knowledge Box reserves the right to review materials posted to the Services and to remove any materials in its sole discretion. Knowledge Box reserves the right to terminate User’s access to any or all of the Services at any time, without notice, for any reason whatsoever. Knowledge Box reserves the right at all times to disclose any information as it deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Knowledge Box’s sole discretion.
Materials uploaded to the Services may be subject to posted limitations on usage, reproduction and/or dissemination; User is responsible for adhering to such limitations if User downloads the materials.
6. MEMBER ACCOUNT, PASSWORD, AND SECURITY
Users may need to create an account to access the Services and may also need to create an account for a 3rd party company. Users must complete the registration process by providing Knowledge Box with current, complete and accurate information as prompted by the applicable registration form. Users also will choose a password and a username. User is entirely responsible for maintaining the confidentiality of User’s password and account. Furthermore, User is entirely responsible for any and all activities that occur under User’s account. User agrees to notify Knowledge Box immediately of any unauthorized use of User’s account or any other breach of security. Knowledge Box will not be liable for any loss that User may incur as a result of someone else using User’s password or account, either with or without User’s knowledge. However, User could be held liable for losses incurred by Knowledge Box or another party due to someone else using User’s account or password. Users may not use anyone else’s account at any time, without the permission of the account holder.
7. TERMS AND CONDITIONS OF SALE
7.1. Purchasing & Ordering Process
To purchase you will submit correct and accurate information onto a 3rd party hosted checkout page or invoice., you are confirming that your information is correct and accurate. Once the purchase is complete the User has agreed to accept these Terms & pay the listed price including taxes, and other fees as specified on the checkout page or invoice.
Upon completion of purchase the User will receive an email to confirm the purchase and inform them of the appropriate next steps.
All payments are processed through an independent third party service. The Website does not store any payment information, such as credit card numbers.
The Company is released from any obligation if payment through the available methods fails or has been refused by your provider. You will be solely responsible for all costs incurred as a result, including but not limited to additional fees charged due an unfulfilled order.
Knowledge Box Business Automation and Marketing application is available at a monthly subscription fee. The subscription begins on the day that the payment is received by the Company & automatically renews monthly thereafter on that same day. The payment method provided during purchase is automatically charged each month unless the User requests a payment method update. If payment fails then access to the platform is terminated.
7.3 Flat fees and Retainers
Knowledge Box provided ‘Done for you’ business and marketing automations along with other digital services such as, but not limited to, web design, web development, virtual assistance, Search Engine Optimization, reputation management and more. These services may be charged for with a flat rate per project or as an ongoing monthly retainer or a combination of both. These costs are charged separately to the platform access subscription described in part 7.2 and may require the use of an alternative payment gateway or international bank wire transfer. Please note that we typically require flat fees to be paid upfront and retainers to be paid 1 month in advance.
7.4 Communications Usage
Knowledge Box provides the opportunity to connect SMS, Email and AI providers to your business automations. The usage of these services will be charged to you on top of your regular subscription or retainer payments. Failure to pay for these usage charges will result in your account being closed.
8. REFUND POLICY
The reputation and the success of Knowledge Box rests on making You happy with Your purchase so that you continue to use them for the long term. Whilst we cannot refund payment made, you are free to leave anytime unless you have specifically signed a long term contract.
8.1. Knowledge Box Business and Marketing Platform
Any purchase of the platform is non-refundable, however, you are able to cancel your subscription at any time and will not be charged for the following month unless you have specifically signed a long term contract.
8.2. Knowledge Box ‘Done for You’ Services
Any flat fees and retainers paid are non-refundable. However, you are able to cancel your subscription to our services at any time and will not be charged for the following month unless you have specifically signed a long term contract.
9. MATERIALS PROVIDED TO Knowledge Box OR POSTED AT ANY OF ITS YOUR WEBSITE ADDRESS
Knowledge Box does not claim ownership of the materials User provide to Knowledge Box (including feedback and suggestions) or post, upload, input or submit to any Services or its associated services for review by the general public, or by the members of any public or private community, (each a “Submission” and collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting (“Posting”) User’s Submission User is granting Knowledge Box, its affiliated companies and necessary sublicensees permission to use User’s Submission in connection with the operation of their Internet businesses (including, without limitation, all Knowledge Box Services), including, without limitation, the license rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat User’s Submission; to publish User’s name in connection with User’s Submission; and the right to sublicense such rights to any supplier of the Services.
10. DISCLAIMER OF WARRANTY; LIMITATION OF LIABILITY
USER EXPRESSLY AGREES THAT USE OF KnowledgeBox.solutions IS AT USER’S SOLE RISK. NEITHER Knowledge Box, ITS AFFILIATES NOR ANY OF THEIR RESPECTIVE EMPLOYEES, AGENTS, THIRD PARTY CONTENT PROVIDERS OR LICENSORS WARRANT THAT KnowledgeBox.solutions WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF KnowledgeBox.solutions, OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE, OR MERCHANDISE PROVIDED THROUGH KnowledgeBox.solutions.
KnowledgeBox.solutions IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS AGREEMENT.
THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. USER SPECIFICALLY ACKNOWLEDGES THAT Knowledge Box IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH USER.
IN NO EVENT WILL Knowledge Box, OR ANY PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING OR DISTRIBUTING KnowledgeBox.solutions OR THE Knowledge Box SOFTWARE, BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE KnowledgeBox.solutions. USER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THE SITE.
IN ADDITION TO THE TERMS SET FORTH ABOVE NEITHER, Knowledge Box, NOR ITS AFFILIATES, INFORMATION PROVIDERS OR CONTENT PARTNERS SHALL BE LIABLE REGARDLESS OF THE CAUSE OR DURATION, FOR ANY ERRORS, INACCURACIES, OMISSIONS, OR OTHER DEFECTS IN, OR UNTIMELINESS OR UNAUTHENTICITY OF, THE INFORMATION CONTAINED WITHIN KnowledgeBox.solutions, OR FOR ANY DELAY OR INTERRUPTION IN THE TRANSMISSION THEREOF TO THE USER, OR FOR ANY CLAIMS OR LOSSES ARISING THEREFROM OR OCCASIONED THEREBY. NONE OF THE FOREGOING PARTIES SHALL BE LIABLE FOR ANY THIRD-PARTY CLAIMS OR LOSSES OF ANY NATURE, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, PUNITIVE OR CONSEQUENTIAL DAMAGES.
FORCE MAJEURE – NEITHER PARTY WILL BE RESPONSIBLE FOR ANY FAILURE OR DELAY IN PERFORMANCE DUE TO CIRCUMSTANCES BEYOND ITS REASONABLE CONTROL, INCLUDING, WITHOUT LIMITATION, ACTS OF GOD, WAR, RIOT, EMBARGOES, ACTS OF CIVIL OR MILITARY AUTHORITIES, FIRE, FLOODS, ACCIDENTS, SERVICE OUTAGES RESULTING FROM EQUIPMENT AND/OR SOFTWARE FAILURE AND/OR TELECOMMUNICATIONS FAILURES, POWER FAILURES, NETWORK FAILURES, FAILURES OF THIRD PARTY SERVICE PROVIDERS (INCLUDING PROVIDERS OF INTERNET SERVICES AND TELECOMMUNICATIONS). THE PARTY AFFECTED BY ANY SUCH EVENT SHALL NOTIFY THE OTHER PARTY WITHIN A MAXIMUM OF FIFTEEN (15) DAYS FROM ITS OCCURENCE. THE PERFORMANCE OF THIS AGREEMENT SHALL THEN BE SUSPENDED FOR AS LONG AS ANY SUCH EVENT SHALL PREVENT THE AFFECTED PARTY FROM PERFORMING ITS OBLIGATIONS UNDER THIS AGREEMENT.
11. LINKS TO THIRD PARTY SITES
THE LINKS IN THIS AREA WILL LET YOU LEAVE Knowledge Box’S SITE. THE LINKED SITES ARE NOT UNDER THE CONTROL OF Knowledge Box AND Knowledge Box IS NOT RESPONSIBLE FOR THE CONTENTS OF ANY LINKED SITE OR ANY LINK CONTAINED IN A LINKED SITE, OR ANY CHANGES OR UPDATES TO SUCH SITES. Knowledge Box IS NOT RESPONSIBLE FOR WEBCASTING OR ANY OTHER FORM OF TRANSMISSION RECEIVED FROM ANY LINKED SITE. Knowledge Box IS PROVIDING THESE LINKS TO YOU ONLY AS A CONVENIENCE, AND THE INCLUSION OF ANY LINK DOES NOT IMPLY ENDORSEMENT BY Knowledge Box OF THE SITE.
Knowledge Box is a distributor (and not a publisher) of content supplied by third parties and Users. Accordingly, Knowledge Box has no more editorial control over such content than does a public library, bookstore, or newsstand. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, Users or any other user of KnowledgeBox.solutions, are those of the respective author(s) or distributor(s) and not of Knowledge Box. Neither Knowledge Box nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content, nor its merchantability or fitness for any particular purpose.
In many instances, the content available through KnowledgeBox.solutions represents the opinions and judgments of the respective information provider, User, or other user not under contract with Knowledge Box. Knowledge Box neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement made on KnowledgeBox.solutions by anyone other than authorized Knowledge Box employee spokespersons while acting in their official capacities. Under no circumstances will Knowledge Box be liable for any loss or damage caused by a User’s reliance on information obtained through KnowledgeBox.solutions. It is the responsibility of User to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available through Knowledge Box. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or other content.
Knowledge Box shall have the right, but not the obligation, to monitor the content of KnowledgeBox.solutions, including chat rooms and forums, to determine compliance with this Agreement and any operating rules established by Knowledge Box and to satisfy any law, regulation or authorized government request. Knowledge Box shall have the right in its sole discretion to edit, refuse to post or remove any material submitted to or posted on KnowledgeBox.solutions. Without limiting the foregoing, Knowledge Box shall have the right to remove any material that Knowledge Box, in its sole discretion, finds to be in violation of the provisions hereof or otherwise objectionable.
User agrees to defend, indemnify and hold harmless Knowledge Box, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys’ fees, arising out of the use of Knowledge Box by User or User’s Account.
Either Knowledge Box or User may terminate this Agreement at any time. Without limiting the foregoing, Knowledge Box shall have the right to immediately terminate User’s Account in the event of any conduct by User which Knowledge Box, in its sole discretion, considers to be unacceptable, or in the event of any breach by User of this Agreement.
This Agreement and any operating rules for KnowledgeBox.solutions established by Knowledge Box constitute the entire agreement of the parties with respect to the subject matter hereof and supersede all previous written or oral agreements between the parties with respect to such subject matter. This Agreement shall be construed in accordance with the laws of the [YOUR STATE/PROVINCE], [YOUR COUNTRY], without regard to its conflict of laws rules. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. The section headings used herein are for convenience only and shall not be given any legal import.
16. COPYRIGHT NOTICE
Knowledge Box its logos are trademarks of Knowledge Box, All rights reserved. All other trademarks appearing on Knowledge Box are the property of their respective owners.
The names of actual companies and products mentioned herein may be the trademarks of their respective owners. The example companies, organizations, products, domain names, email addresses, logos, people and events depicted herein are fictitious. No association with any real company, organization, product, domain name, email address, logo, person, or event is intended or should be inferred.
For any further clarification of Our Terms and Conditions, please email us at [email protected]